Utility Billing

Payment Options

Checks and Money Orders may be placed in City drop boxes located at the Sycamore Center (Somonauk Street side of building at 308 W State Street) and at Public Works (475 N Cross Street). Any cash or in-person credit/debit card payments must be made at the Finance Office, located on the first floor of the Sycamore Center. Residents are encouraged to utilize the City of Sycamore Billing Portal to view and pay bills, as well as sign up for e-billing!

Refer to the City's Consolidated Fee, Bond, and Penalty Schedule (PDF) for water and sewer rates.

Contact the Finance Department

  1. For inquiries regarding utility billing, transfer tax stamps, or other Finance Department matters, please complete the following form.  Submissions will be routed directly to the Finance Department who will respond to you within two business days.  

    If your matter is urgent, please call 815-899-1386 during business hours 8:00 am to 5:00 pm.

  2. Preferred Contact Method*

    Please choose one.

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  1. Utility Billing Line

    Please use Contact Form if outside of normal business hours (8AM-5PM)