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Sycamore Fire Department
Overview of the Fire Department
The Sycamore Fire Department provides 24-hour emergency response, operating out of two fire stations with 36 personnel. The Fire Department is divided into two divisions; an administrative division and an operations division. We provide Fire Suppression, Rescue, Emergency Medical Services, Hazardous Materials First Responder, Fire Prevention, and Public Education services to approximately 20,000 people. This service area includes the City of Sycamore (17,519 residents) and the Sycamore Fire Protection District (approximately 2,500 residents). Overall, we service an area of approximately 62 ½ square miles (City 5.57 square miles). The Insurance Services Organization (ISO) rating for the City of Sycamore is a Class 4 and the ISO rating for the Sycamore Fire Protection District (unincorporated area outside the city) is a Class 4Y.
Approved staff positions (40-hour week), include Fire Chief, one Deputy Fire Chief, and one Office Manager. Approved full time shift staffing is provided by three shifts of 7 full-time firefighters (1 Battalion Chief, 2 Lieutenants, and 4 firefighters) on a 24/48-hour schedule. Daily minimum staffing is 7 firefighters per shift.
In Fiscal Year 2022, the Fire Department responded to 2,924 incidents. About 83% of the incidents were emergency medical services-related. For more information about the Fire Department emergency and non-emergency activity, please access the Fire Department's Fiscal Year 2022 Annual Report (PDF).
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Fire Department
Physical Address
535 DeKalb Avenue
Sycamore, IL 60178
Phone: 815-895-4514Fax: 815-895-3376Emergency Phone: 911
Administrative Office Hours
Monday through Friday
8 am to 5 pmFor general information, please call 815-895-4514.
- I have a question about my ambulance bill. Who do I call?
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Billing questions should be directed to Andres Medical Billing by calling them at 800-244-2345.
- What are your charges for ambulance service?
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We charge a flat fee, plus a mileage charge (Transfer fee) for all levels of care given. The flat fee is $1,720 for City of Sycamore residents, Sycamore Fire Protection District residents and non-residents.
In addition to the ambulance transportation flat fee, we charge a Transfer fee as follows: Sycamore Resident and Sycamore Fire Protection District Transfer fees are $13 per loaded mile, from point of pick up to hospital destination. Non-Resident Transfer fees are $14 per loaded mile, from point of pick up to hospital destination.
Our Treat, No Transport Fee is $200, on occasions when we provide treatment or service to patients not requiring transport to the hospital, and when we provide the following treatments: Oxygen therapy, 12-lead cardiac monitor application, inline nebulizer inhalation treatment, and/or administration of albuterol, oral glucose, glucagon and D-50.
- How do I obtain a copy of my ambulance medical report?
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Medical information by law is considered confidential. If the person requesting the report is the patient or the parent or legal guardian of the patient, a report may be given in person provided proper documentation is submitted. Requests are processed at the Administrative Offices at Fire Station Number 1 during normal business hours. If picking up the report in person, please call ahead at 815-895-4514 with your request, so that the report will be ready when you arrive at the fire station.