For information about our response to COVID-19, please click here.

COVID-19 Information

Updated 4-1-2020 at 12:40 PM

The City of Sycamore is closely monitoring the COVID-19 situation and is responding in accordance to the guidance provided by health officials at the Centers for Disease Control (CDC) and the DeKalb County Health Department.

To our residents and customers:

City Departments have implemented plans to limit possible exposure while continuing to provide essential services.


In order to continue to provide protection to our employees, residents, and customers, all City of Sycamore buildings are closed to the public.  We encourage business to be conducted electronically where possible.

  • Essential services will be provided by appointment only by calling the following:
    • Police:  815-895-3435
      • Police Department Lobby will remain open.
    • Fire:  815-895-4514
    • Public Works:  815-895-3545
    • Water Billing:  815-895-4516
    • Administration:  815-895-4853
    • Community Development:  815-895-4434
    • City Clerk’s Office:  815-895-4515
    • Finance:  815-895-4920
  • Sycamore Center Tenants
    • Mr. G’s Music: 815-895-3980
    • Greenfield Creative: 815-901-3403
    • Zea Mays Holdings: 815-895-2818
    • Shop-in-Style: 815-751-1918

Please refrain from entering if you are sick. Any type of City payments may be deposited in the drop box located on the outside of Sycamore Center (Somonauk Street side) at 308 West State Street or at the drive-up box at the Sycamore Public Works Department at 475 North Cross Street.

If you make an appointment to visit a City facility, please adhere to the following: 1) only one customer may enter the office at a time; 2) maintain a safe social distance; and 3) please have your materials ready in order to make your visit as efficient as possible.


To provide some assistance to impacted businesses and residents, the City is planning to extend payment deadlines for the following:

  • Restaurant and bar tax payments will be extended until June 30th.
  • Hotel-motel tax payments will be extended until June 30th.
  • Local gas tax ($0.02 per gallon tax) payments will be extended until June 30th.
  • Penalties on water bills will not accrue until June 30th.  Water shut off notices will also cease until June 30th.
  • Penalties on parking tickets will not accrue until June 30th.
  • All City liquor licenses will automatically renew as of May 1st with payment due by August 1st. Please see below for more liquor license information.

Please check the City’s website for periodic updates. The City will continue to monitor this situation and will make any necessary adjustments in the future.


Waste Management has announced that bulky item collection including scheduled events or extra call in service for bulky items, such as large items outside the cart, is suspended until further notice. This includes white good pickup.

Yard waste collection started on April 1, 2020.

At present, Waste Management is maintaining their standard collection schedule for trash and recycle and is not experiencing any collection interruptions. If circumstances change that may impact their ability to provide services as scheduled, they will provide updates to customers and communities.

Starting March 18th, Waste Management is temporarily closing residential call centers.

For the most up-to-date service information, please visit


The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). In addition, the SBA has provided the attached handout re: low interest disaster assistance loans. To view the U.S. Small Business Administration’s informational flyer on the Disaster Loan Program including information on areas that are eligible for loans and more—please CLICK HERE. To submit an application for a loan with SBA, go to HTTPS://WWW.SBA.GOV/FUNDING-PROGRAMS/DISASTER-ASSISTANCE.


All City of Sycamore liquor licenses are set to expire on April 30, 2020.  The City continues to look for ways to assist businesses impacted by the COVID-19 pandemic.  Toward that end, the City is automatically renewing liquor licenses as of May 1, 2020.  Payment of fees will be extended until August 1st for the license year.

If you are a current liquor license holder, you do not need to do anything to renew your license at this time.  The City will send the renewal letter that is usually sent in March at a later date outlining the modified process.

Class B liquor license holders are permitted to sell packaged liquor for off premises consumption in accordance with the City Code.

Any Class A liquor license holder wishing to be temporarily allowed to sell packaged liquor for off premises consumption during the COVID-19 pandemic crisis should contact the City at 815-895-4853 for permission.


Effective immediately, the Sycamore Community Development Department will be performing building inspections and accepting submittals with the following conditions:

Building Inspections

  • To protect employees, residents and contractors, inspections in occupied homes will not be performed until further notice.  If you require an inspection within an occupied home, please contact us at 815-895-4434 to discuss.
  • Should an Inspector be presented with a Customer who is visibly sick, coughing or sneezing, the Inspector will leave the premises immediately and the inspection will be rescheduled for another time.
  • During inspections, all individuals present at the inspection are asked to maintain a minimum six foot separation from each other.  Additionally, no more than 10 people should be present at any inspection.
  • When/if possible, please limit the individuals present at the inspection to essential personnel.  This would typically include the General Contractor or their agent and respective trade personnel.
  • If an Inspector encounters a situation they deem unsafe, the Inspector will leave the premises immediately and report the incident.  We will then contact the Customer to make appropriate arrangements for the inspection.  


  • Access to the Community Development office area is limited to Community Development Personnel only until further notice.  The foyer is still open to the public to accept submittals and allow Customers to access the various permit applications and brochures.
  • Under the circumstances, we are encouraging Customers to e-mail permit submittals; generally smaller  (8 ½ x 11 or 11 x 17 format).  Larger submittals (plan sets, construction manuals, submittals with more than 5 pages) must still be submitted in hard copy format.
  • Hard copy submittals should be left in the file hanger – to the left as you enter our front/exterior door OR you can use the exterior drop box to the left of our front/exterior door.
  • All hard copy submittals will be quarantined for 72 hours before processing.  Please plan accordingly as this will affect permit lead times.


To protect employees and residents, water meter replacements are not being performed at this time.  Once we are able to make appointments, letters will be sent.

Unreadable meters will not be assessed an estimated bill fee at this time.

New construction meter installation will continue to be performed by appointment.   Please call 815-895-4516 to schedule.

The utility billing office is closed to the general public until further notice.

  • Checks and Money Orders may be placed in City drop boxes located at the Sycamore Center (Somonauk Street side of building at 308 W State St) and at Public Works (475 N Cross St).
  • At this time, cash is not accepted.
  • Residents are encouraged to utilize electronic payment options:
    • Click here to make a one-time e-payment. You will need your 10 digit account # and account balance.
    • Property owners can set up a free direct debit option by downloading and submitting a completed Direct Debit Form.


Governor Pritzker has issued an Executive Order suspending operations of all bars and restaurants in Illinois.

Please remember to support your local businesses during this difficult time. Many restaurants and bars are open for carry-out, curb-side pick-up or delivery. These businesses depend on your continued patronage. Please consider supporting a local business today!


We appreciate your patience and cooperation during this unique situation.  If we all work together, we can continue to move things forward with some semblance of normalcy.  However, we all need to understand that certain precautions are necessary that may result in additional steps and require more time than before.  Rest assured, our current plan is to keep forging ahead as much as we are able to in order to service our Customers.

Please call 815-895-4434 if you have questions.