Contact Us
Record Requests
Some records are maintained at Sycamore Fire Station #1, located at 535 DeKalb Avenue. Please call 815-895-4514 during normal business hours to inquire if records are available. Verification of identification and/or official documentation may be requested prior to releasing records.
Fire/Incident Reports
Property owners, managers, and tenants may request fire reports from the Fire Department. Others may request fire reports through the Freedom of Information Act (FOIA) process. For more information about FOIA, please call the City Clerk at 815-895-4515.
Patient Medical Care Reports
Patients themselves, patients' parents or legal guardians, or patients' authorized personal representative may request patients' medical care reports by completing an Authorization to Release Protected Health Information form and submitting it to the Fire Department, along with official proof of identity and/or other required documentation.
Ambulance Billing
When an ambulance responds to an emergency medical services request and provides patient treatment and/or transportation to the hospital, the City of Sycamore assesses a fee. Andres Medical Billing ("AMB") provides ambulance billing services on behalf of the City.
- Patients themselves, patients' parents or legal guardians, or patients' authorized personal representative may call AMB at 847-305-5277 (local) or 877-618-0943 (toll-free) for ambulance billing-related matters.
- Others seeking ambulance billing-related information, including law firms, insurance companies, record retrieval agencies, and other legally authorized entities, may submit record requests online through Chart Swap (www.chartswap.com).